Frequently Asked Questions
For you as a host
Yes, Hoxtor is a business to business platform so you need to have a company to order experiences and services from the site.
Yes, it is possible to cancel an order within seven days of ordering.
The minimum lead time for experiences and services on the platform is two weeks, but orders can be placed up to six months in advance.
It is possible to pay with all major credit cards through our secure payment system.
Yes, once you’ve ordered an experience you will have access to your own Hoxtor account where you will have a calendar of events and also be able to see an overview of your current and past suppliers.
For you as a creator
It is free to list up to three experiences on the platform. We also have additional features and services available, depending on your business goals.
You will be paid for your services within three working days of a completed order.
Yes, it is possible to add additional features which hosts can add to their orders to customize them as they wish.
Yes, once an order has been placed by a host you have the option to accept or decline fulfillment of the service.
While you are creating an experience for the platform it is possible to add your availability for fulfilling the service, this will be automatically updated once an order has been confirmed for a particular date.
All businesses who have hospitality services are welcome to apply on the site, once we have vetted your suitability for providing these services you will be invited to start selling.
Yes, our Guest Experience Design Workshop has been developed for you to create the ultimate services to sell on the platform, and it can be booked here on the site.
Yes, it is possible to get support staffing your activations nationwide, send us a message on the mail icon on the right-hand side of this screen and we will be happy to offer some staffing solutions for you.
Right now we are not hiring, but send us a message on the mail icon on the right-hand side of this screen and we will keep you updated on upcoming positions.
You can find us at Hoxtor HQ – Heleneborgsgatan 3, 117 31 Stockholm.